Your Privacy Is Important to Octavia Tea
Octavia Tea may obtain personal information about you if you provide it in the course of using our website, www.octaviatea.com (“the Website”). Obtaining this information is important to our ability to deliver the highest level of service to you, but we also recognize that you expect us to treat this information appropriately.
This policy describes the types of personal information we may collect about you, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your privacy. As used throughout this policy, the term “Octavia Tea” refers to Octavia TeaLLC and its affiliates worldwide. This statement applies only to information collected at the Website and may not apply to personal information collected by our company offline. We will collect information only from people over the age of 18, who are residents of the US.
The Sources of Information
The Website collects personal information from our visitors only on a voluntary basis. We do not require this information for visitors to obtain access to the retail Website. The personal information we collect about you comes from information you submit to the Website.
The Information We Routinely Collect
The Website collects your name, address and other contact details. We may also collect credit card information if you submit an order for our products.
Our Use of Your Personal Information
We may use your personal information to contact you about our products. We may also use it to deliver our products to you or to verify your identity.
Disclosures of Your Personal Information to Third Parties
Octavia Tea does not disclose your personal information to third parties, except as described in this policy. Non-affiliated companies that assist Octavia Tea in providing services and products to you are required to maintain the confidentiality of such information to the extent they receive it and to use your personal information only in the course of providing such services/products and only for the purposes that Octavia Tea dictates. The Website could merge with or be acquired by another business entity or some or all of its assets could be acquired. If such a combination or acquisition occurs, your personal information will necessarily be a business asset that is acquired in the transaction.
Finally, under limited circumstances, your personal information may be disclosed to third parties as permitted by, or to comply with, applicable laws and regulations; for instance, when responding to a subpoena or similar legal process, to protect against fraud and to otherwise cooperate with law enforcement or regulatory authorities or with organizations such as exchanges and clearinghouses.
Information Security: How We Protect Your Privacy
Octavia Tea is committed to protecting the privacy and confidentiality of your personal information. We limit access to your personal information to authorized Octavia Teaemployees or agents and, as described above in Disclosures of Your Personal Information to Third Parties, our service providers are held to stringent standards of privacy. We also maintain appropriate physical, electronic and procedural safeguards to help protect the information against loss, misuse, damage or modification and unauthorized access or disclosure.
Privacy and the Internet
The following additional information will be of interest to you if you access Octavia Tea products or services through one or more Octavia Tea web sites:
• "Clickstream" or similar data (e.g. information regarding which of our Web pages you access, the frequency of such access and your product and service preferences) may be collected and shared internally within Octavia Tea in order to assess the usage, value and performance of our products and services and, if you are an Octavia Tea customer, to suggest product offerings that may be of interest to you.
Other Privacy Policies or Statements; Changes to Policy
This policy provides a general statement of the ways in which Octavia Tea protects your personal information. This policy may be changed from time to time to reflect changes in our practices concerning the collection and use of personal information. The revised policy will be effective immediately upon posting to our Website. This version of the Policy is effective June 1, 2010.
Octavia Tea may occasionally contact you by post, telephone, electronic mail, facsimile, etc., with details of products and services that we believe may be of interest to you. If you do not wish to be contacted in this way, if you wish to exercise your rights of correction and access, or if you require further information regarding our privacy policies and practices in the above-referenced areas, please contact us to be removed from our database of contacts.
Important Note Regarding U.S. Law
Please note: The laws and regulations in different countries impose different (and even conflicting) requirements on the Internet and data protection. We are located in the USA, as are the servers that make this site available worldwide. All matters relating to this site are governed by the laws of the State of Illinois in the USA. If you are located in the European Economic Area and you contact us, please note that any information you provide will be transferred to the USA and by submitting the information you authorize this transfer.